Shipping Policy

Processing Time

All orders placed on https://mrthanhtailorshop.com/ require 1–2 business days for processing before shipment.

During this time, our team prepares, inspects, and packages your order to ensure it meets our quality standards.

If your order has not yet been shipped, it means that it is still being processed. In case of unusual circumstances or delays, we will notify you via email.

Once your order has been shipped, you will receive a shipping confirmation email that includes your tracking number, allowing you to monitor the delivery status of your package.

Delivery Time

The estimated delivery times are listed below. Please note that delivery times may be longer during peak seasons, holidays, or due to shipping carrier delays.

Country / Region Shipping Fee Estimated Delivery Time
United States $8.00 5 – 8 business days

⚠️ Please note:

  • Currently, we do not ship to US military bases (APO/FPO addresses).

  • We do not support shipping to multiple addresses within a single order.

Taxes

At this time, Mr Thanh Tailor Shop does not collect sales tax on orders.

However, customers are responsible for any local taxes, duties, or customs fees required by their local authorities.

Shipping Delays

If your package takes more than 30 days to arrive, please contact us and we will review the shipment status.

If the package is confirmed lost by the shipping carrier, we will issue a full refund for the order.

If your order has not arrived within the estimated delivery time, please send an inquiry to our support team. We typically respond within 24–48 hours.

Tracking Issues

If the tracking status shows “Delivered” but you have not received the package:

  1. Please check around your home or mailbox area.

  2. Ask family members or neighbors if they may have received it.

  3. Contact the shipping carrier listed in the tracking email.

If the issue is still unresolved, please contact our support team:

Email: support@mrthanhtailorshop.com

Incorrect Shipping Information

Please ensure that all shipping information is accurate and complete at checkout.

Mr Thanh Tailor Shop is not responsible for packages that cannot be delivered due to:

  • Incorrect address

  • Missing address information

  • Incorrect contact details

If you notice an error in your shipping information, please contact us immediately at:

support@mrthanhtailorshop.com

Please note that if the order has already been shipped, we may not be able to modify the shipping address.

Customs, Duties and Taxes

Customers are responsible for any customs duties, import taxes, or other fees that may apply in the destination region.

If a customer refuses to accept the package due to customs charges, taxes, or import restrictions, the order may be returned or abandoned by the shipping carrier.

In such cases, Mr Thanh Tailor Shop is not responsible for refunding shipping costs or additional fees.

Failed Delivery Attempts

If the shipping carrier attempts to deliver the package multiple times and the delivery fails due to customer unavailability or refusal to accept the package, the shipment may be returned or discarded.

In these cases, refunds may not be guaranteed.

Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Mr Thanh Tailor Shop

Email: support@mrthanhtailorshop.com
Website: https://mrthanhtailorshop.com/

Address:
813 Main St
Rapid City, SD 57701
United States